A simple way to request aged care or disability support staff in South Australia — with screened, briefed workers and a real rosterer answering the phone.
Phone, email, or the request form on this page. Tell us the role, dates, address, client or resident notes, and anything specific to the placement (gender preference, language, hoist competency, etc.).
We review our active roster against your brief. You receive candidates with their experience, current certifications, and a short note on why we think they're a fit. You decide.
Before the worker arrives, we brief them on your facility, the resident or participant, your documentation system, and any access details.
We check in with both sides after the first shift. If something's off, we know early. If it's working, we extend.
The person you speak to is in our Adelaide office and knows the workers they're recommending.
Aged care and disability support only. We don't moonlight in hospitality or warehousing — your sector is the whole business.
NDIS Worker Screening, NDIS Orientation, AHPRA, Police Check, WWCC, First Aid — verified annually and visible on your account.
Hourly rates and engagement terms quoted in writing before any placement. No hidden booking fees.
Where the placement benefits from continuity, we'll roster the same workers into recurring shifts — better for residents, participants, and your own staff.
A real rosterer answers our after-hours line. No call centre, no overnight gaps.
We respond to all requests as soon as possible during business hours. For urgent shifts, please call our roster line.
Hourly rates and any engagement terms are quoted in writing before any placement is confirmed. Rates reflect the role, the time of day, location, and the relevant award. We don't charge booking fees on top of the hourly rate.
If a confirmed worker can't attend a shift, our roster line will source a replacement. Specific service-level terms (replacement timing, invoicing in this scenario) are set out in our service agreement and confirmed before we start working together.
No. We work on a casual basis with most providers — request a shift when you need one. Block, contract, or permanent engagements have terms that are agreed at the start of those specific arrangements.
This depends on the engagement. For casual placements we carry employer obligations (workers' compensation, superannuation, leave entitlements, payroll tax). We'll confirm the engagement structure in writing.
Workers are inducted on incident reporting expectations specific to your facility before first shift. They report to your duty manager in real time, complete your incident forms, and notify our roster team — we file the incident on the worker's record and follow up.
Yes. We offer temp-to-perm conversion. Specific terms — including how temp hours interact with placement fees — are agreed in writing at the time.
